BCI - Incident Response and Crisis Management

Training Courses

Business Continuity

This single-day training session is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability.

It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.

Official BCI Certification

Official BCI certificate of attendance

ACTAGIS, as the official partner of the BCI for Europe and Asia, proposes learning and preparation classes for BCI certification paths.

Real life project experience

Our trainers have extensive practical experience in implementing business continuity programs in large organizations and are certified ISO 22301 and MBCI.
Hands-on exercises

Hands-on exercises

The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.

Small classes

Small classes

The exchange of experience being crucial, our classes include a minimum of 3 and maximum of 10 participants.

English and French

English and French

The course is available in English and in French.

What our clients are saying

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Certification organisation

BCI - Business Continuity Institute

Certificate sample

BCI Certificae Sample

This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.

This course provides the business continuity and resilience professional with the opportunity to gain a deeper knowledge and understanding of this subject as well as the opportunity to apply this knowledge in the classroom using a case study and an exercise.

The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management. This course is based on the Business Continuity Institute’s Good Practice Guidelines and reflects the current global thinking from ISO 22301 and BS 11200.

Business continuity and resilience professionals who require in-depth knowledge and an understanding of how to build an incident and crisis management capability in an organization.

It is recommended that students have a minimum of a CBCI or equivalent credential with experience working in an organization in a continuity and resilience related role.

This course is not a crisis leadership or crisis communications training course but is designed for those with responsibilities for developing and implementing incident and crisis management plans and procedures, and who may have an active role in a crisis management team.

The objectives of this training course are to provide students with the ability to:

  • Understand the principles, strategies and techniques for incident response and crisis management;
  • Develop the knowledge and skills necessary for implementing an effective structure and processes for responding to and managing incidents and crises.

Days

Courses with guaranteed dates
are highlighted in green

Upcoming courses

Filter Events

Course dates can be based on your requirements. Please contact us for the corresponding in-house or public session trainings, so that we can propose sessions taking into account your availability.

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Exam pass rate

Up To Date

The “Actagis Guarantee” means that we will support you until you pass the exam of the course in which you enrol. Some limitations apply. See conditions.

You will be well prepared for the exam. Counting all our students, 98.3% have been successful.

All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.

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