BCI - Incident Response and Crisis ManagementTraining Courses
This single-day training session is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability.
It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.
Official BCI certificate of attendance
ACTAGIS, as the official partner of the BCI for Europe and Asia, proposes learning and preparation classes for BCI certification paths.
Real life project experience
English and French
What our clients are saying
“The course was highly interesting. The tools for managing a Business Continuity Program were teached in a very descriptive and understandable way. I can recommend this course to everybody having a key position in a Business Continuity Program.”
"The Business Continuity (BC) course with ACTAGIS enabled me to consolidate and reinforce the knowledge related to the domain. A successful training that will help me to bring BC practices in my company at a higher professional level."
“During all of the CISA, CBCI and ISO 27001 LI sessions, the consultant openly shared his insightful experiences, carefully listened to all of the participants’ most puzzling questions, remarks, criticisms… and gave precious explanations, recommendations and advice.”
"Jeff Primus provided a great CISA training. His motivation, engagement and professionalism made the training really interesting and easy to understand. I enjoyed to take part in this training and would like to thank ACTAGIS for helping me to succeed the CISA exam."
“I often find that you learn more from the experience of people in the room than anything in the training material and this was definitely the case at ACTAGIS. Jeff has a wealth of experience and he did an excellent job of adapting his delivery the training to the needs of the class.”
"Thank you for the great course. I did really enjoy it and got a lot of new insights and a much better understanding about what matters in a Business Continuity Management System"
"A great course and a serious levelling up with a good dive into the universe of CISA."
“I thank ACTAGIS' BC-trainer for his professionalism and his motivation during this course which allowed me to obtain the CBCI certification. I recommend this training to anyone who wishes to strengthen and consolidate the topic of Business Continuity."
"Many thanks to Jeff for his clear explanations and support until the last day before the CISA exam. I very much appreciated the quality of the course, as well as the atmosphere and the support provided"
"The PECB GDPR CDPO Certification training I successfully completed is very different from trainings provided by other institutes. ACTAGIS goes much further by providing real insight in how the application of GDPR works for your company in day-to-day life and how it interacts with ISO standards. The training absolutely exceeded my expectations."
At our BCI certification training, the trainer managed not only to cover perfectly the specific, certification-related topics but he also opened windows and connections to other standardization bodies. It was an excellent week enriching our knowledge broadly. Thank you!
“ACTAGIS trainer has first hand experience in most the domains covered by the CISA program. This proved to be invaluable in making ISACA’s somewhat theoretical subjects very tangible and meaningful. Many thanks for this great step towards the CISA certification.”
This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.
This course provides the business continuity and resilience professional with the opportunity to gain a deeper knowledge and understanding of this subject as well as the opportunity to apply this knowledge in the classroom using a case study and an exercise.
The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management. This course is based on the Business Continuity Institute’s Good Practice Guidelines and reflects the current global thinking from ISO 22301 and BS 11200.
Business continuity and resilience professionals who require in-depth knowledge and an understanding of how to build an incident and crisis management capability in an organization.
It is recommended that students have a minimum of a CBCI or equivalent credential with experience working in an organization in a continuity and resilience related role.
This course is not a crisis leadership or crisis communications training course but is designed for those with responsibilities for developing and implementing incident and crisis management plans and procedures, and who may have an active role in a crisis management team.
The objectives of this training course are to provide students with the ability to:
- Understand the principles, strategies and techniques for incident response and crisis management;
- Develop the knowledge and skills necessary for implementing an effective structure and processes for responding to and managing incidents and crises.
Courses with guaranteed dates
are highlighted in green
(subject to availability)
Course dates can be based on your requirements. Please contact us for the corresponding in-house or public session trainings, so that we can propose sessions taking into account your availability.
The “Actagis Guarantee” means that we will support you until you pass the exam of the course in which you enrol. Some limitations apply. See conditions.
You will be well prepared for the exam. Counting all our students, 98.3% have been successful.
All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.