BCI – Incident Response and Crisis Management
Training Courses
We also deliver all our courses online through live interactive video sessions. Discover our Certifying Training Options.
We have trained over 1500 professionals and advised more than 300 companies. Will you be next?
ACTAGIS delivers trainings at University of Paris I: Panthéon-Sorbonne
Training the new generation in Cybersecurity, IT Governance, Business Continuity and Quality Management is our passionate commitment. Our Lead Trainer Jeff Primus, with 14 years of experience at University of Paris I: Panthéon-Sorbonne, contributes to the development of future leaders and innovators. At ACTAGIS, we value this contribution and are committed to continuing with excellence and integrity.
Course dates can be based on your requirements. Please contact us for the corresponding in-house or public session trainings, so that we can propose sessions taking into account your availability.
Business Continuity
This single-day training session is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability.
It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.
Official BCI certificate of attendance
ACTAGIS, as an official licensed & unique Swiss training partner of the BCI, proposes for Europe and Asia, learning and preparation classes for BCI certifications and provides the exams sessions.
We guarantee your exam success
Nearly 100% success rate!
We will support you until you pass the exam of the course in which you enroll (some conditions apply). We offer the official mock exams to help you prepare.
Swiss Quality around the world
Our attention to detail, staying up to date, all reflect our commitment to quality. Our trainers bring real-life project experience in implementing frameworks and programs in large organizations.
Free consulting session included
Most of our training programs include a supplementary free online consulting session to help you implement your project in your organisation.
Competitive pricing
To ensure that our courses are available to all sizes of companies, we practice competitive pricing.
Learn from where you are
Our courses are delivered in a traditional classroom setting, as well as live online with an instructor. Certain courses are also available in a self-study format.
What our clients are saying
“ACTAGIS trainer has first hand experience in most the domains covered by the CISA program. This proved to be invaluable in making ISACA’s somewhat theoretical subjects very tangible and meaningful. Many thanks for this great step towards the CISA certification.”CIO
“During all of the CISA, CBCI and ISO 27001 LI sessions, the consultant openly shared his insightful experiences, carefully listened to all of the participants’ most puzzling questions, remarks, criticisms… and gave precious explanations, recommendations and advice.”Head of IT, Haute école pédagogique
“A great course and a serious levelling up with a good dive into the universe of CISA.”IT Systems Auditor, UBS
“I thank the consultant for this ISO 27001 training. His pedagogy, technical expertise and long experience in the field make the difference and bring real added value. Course materials are of high quality and the exchanges throughout this training allowed me to assimilate the material and go beyond theory.”Head Internal Audit, Vaudoise Assurances
At our BCI certification training, the trainer managed not only to cover perfectly the specific, certification-related topics but he also opened windows and connections to other standardization bodies. It was an excellent week enriching our knowledge broadly. Thank you!Group Safety & Security Manager, Swiss Re
“The Business Continuity (BC) course with ACTAGIS enabled me to consolidate and reinforce the knowledge related to the domain. A successful training that will help me to bring BC practices in my company at a higher professional level.”Directeur Etudes & Développements, TUI France
“I thank ACTAGIS’ BC-trainer for his professionalism and his motivation during this course which allowed me to obtain the CBCI certification. I recommend this training to anyone who wishes to strengthen and consolidate the topic of Business Continuity.”BC Manager, Nestlé Switzerland
“I had a great pleasure participating to the ISO 9001 Lead Implenter training provided by Jeff Primus. His engagement, professionalism, motivation and technical expertise gave me full satisfaction. Eeased by his ability of communication, I had no difficulties to assimilate the content of the course. Without any hesitation, I gladly recommend ACTAGIS to everyone who needs guidance for SMQ implementation projects.”
“Thank you for the great course. I did really enjoy it and got a lot of new insights and a much better understanding about what matters in a Business Continuity Management System”
“The course was highly interesting. The tools for managing a Business Continuity Program were teached in a very descriptive and understandable way. I can recommend this course to everybody having a key position in a Business Continuity Program.”
“I often find that you learn more from the experience of people in the room than anything in the training material and this was definitely the case at ACTAGIS. Jeff has a wealth of experience and he did an excellent job of adapting his delivery the training to the needs of the class.”
“Jeff Primus provided a great CISA training. His motivation, engagement and professionalism made the training really interesting and easy to understand.
I enjoyed to take part in this training and would like to thank ACTAGIS for helping me to succeed the CISA exam.”
“I thank ACTAGIS, and especially Jeff Primus, for organizing the GDPR – Certified Data Protection Officer –training, which is very useful to me in the context of my professional activities and which I strongly recommend. Organizing trainings for a limited number of participants enables to take full advantage of the courses and to exchange interesting information more easily between professionals active in that domain”
“Attending the GDPR – Certified Data Protection Officer – training provided by ACTAGIS was at the same time a challenge and a pleasure. The content was extremely interesting and provided by a highly skilled trainer. The setup of the classroom, the small group and the given material contributed to make it successful.”
“Very intense and worthwhile training. The trainer based his teaching on an excellent knowledge of the GDPR regulation, but also on his hands-on experiences enabling real-life and concrete cases. I recommend this training to anyone dealing with the protection of the personal data within his company “
“The way how we went through CBCI from policy to validation via practical examples was inspiring. Jeff’s enthusiastic and knowledgeable approach to BC area and ability to promote discussions really expanded understanding of this topic. Now I think that I have good tools to practice. Thank you Jeff!”
“I followed a CISSP course in a small group with ACTAGIS. Jeff teached with expertise, passion and profession. The complex subject of IT security was presented understandable and garnished with many real life examples. The atmosphere was intensive and forward oriented, but relaxed and fruitful. I’m really impressed and with no doubt I would follow, and recommend others to follow, courses with ACTAGIS”
Jeff’s primary goal is not only to help you digest the material, but arrive at the examination with the right tools and the right confidence level so to maximize your chances to pass with flying colors. I recommend Jeff wholeheartedly and without reservations. Jeff is one of those rare sure bets!
Having participated to the ISO 27001 LA training led by Jeff Primus, I was able to appreciate his value as a trainer both in terms of his technical skills and his extensive experience in auditing . Jeff is an experienced professional who communicates his knowledge with enthusiasm. This allowed me to succeed the certification exam. I would like to recommend ACTAGIS for the quality of their services and the perfect organization of this training
I came from Paris to attend the ISO 27001 LI training which was led by a trainer of rare efficiency and having a real knowledge of the concepts coupled with a solid field experience. The training was based on theoretical fundamentals which were illustrated to us in a concrete way through workshops and group exchanges. The entire group succeeded the certification exam. Thanks again to ACTAGIS for their warm welcome, the quality of the training and their professionalism
I had the pleasure to attend GDPR training provided by Jeff and ACTAGIS. The course was quite challenging in terms of material that required to be absorbed and Jeff made the work engaging, whilst providing good real case examples to the participants. He also explained the technical and legal parts very clearly for those who are not in IT or who has no legal background. I would happily recommend Jeff and ACTAGIS to those looking for an excellent and detailed insight.
I participated to ACTAGIS Academy CISSP training. I definitely recommend this course to everyone who wants to succeed the CISSP exam. Jeff is an excellent trainer who knows how to vehicle the key messages enhanced with real life examples. Thanks Jeff for that excellent course !
The BCI training based on solid experience and real life examples was provided by a very professional and patient mentor, Jeff Primus. Small group of participants is a great benefit for added value discussions. The training exceeded all my expectations.
CISSP training given by ACTAGIS trainers, is intense and very complete. During the 5 days, you get home exhausted but with knowledge you did not have when started the day. The trainers use a methodology that helps you understand the concepts and the trap questions you might get in the exam. Totally worth it.
Thank you for your training. I particularly appreciated the quality of the teachers Jeff and his colleague who were able to animate this course in an attractive and instructive way by alternating the theoretical part and the practical exercises. The course material is a summary of excellent quality. I highly recommend this course.
I’m a repeat offender at Jeff’s courses, having already attended CISA, CISSP and CRISC courses. Jeff is an engaging teacher and bring numerous examples from real life. Class size is limited, so there is always time for questions. I’m planning on attacking CISM next year and will certainly be knocking once again on Jeff’s door. Highly recommended !
“The CBCI training provided by the trainer was invaluable for me. All the participants highly appreciated his excellent knowledge, experience, focus on key points, manner of teaching, understanding of the participants’ requirements. Thank you for the great training delivered! I definitely recommend ACTAGIS if you want to succeed the exam.”
“One of my concerns in every training opportunity is that it may just end up being theoretical with limited relevance to my work realities. I am glad to have taken my CBCI course with ACTAGIS. Jeff was able to share his vast experience as the subject matter expert and explain via practical examples how to apply the principles and tools in our real work situations. This kept us engaged throughout the intense training. Even with little preparation, I passed the exam with Merit. I look forward to taking the next course with ACTAGIS.”
“The training provided by ACTAGIS is of a high level of quality thanks to the experience and personality of the trainer. We were not only able to prepare ourselves for the CDPO exam, but also benefit from his knowledge necessary for a successful implementation of the GDPR in our organizations”.
“The BCM course allowed me to expand my understanding and analysis of the different themes. Beyond the course material and the academic notions necessary for the certification, Jeff does everything possible to put us in a practical context by sharing his knowledge and experience. He teaches with passion, enthusiasm and adapts to the participants so that we can benefit from his expertise”.
“I would like to thank Jeff for all the support that permitted me to pass the CBCI exam. The course was challenging, with lots of useful information, and Jeff was always there supporting me (and all the other trainees) and ready to help. I enjoyed your class tremendously. I look forward to taking another class with ACTAGIS.”
“In a very pleasant environment, I participated to the GDPR-CDPO training delivered by ACTAGIS which I recommend. Throughout the sessions, the expert trained us with dynamism and pedagogy while sharing his field experience. During this training, I was able to submit my questions on practical cases. All these points greatly contributed grandly to the success of the certification exam.”
“The CBCI training with ACTAGIS provided me the needed information to increase my knowledge for my current professional context and to understand what business continuity is for, including all the connections with the real world to reach higher level of knowledge.”
“The trainer led the CBCI course very well. He covered the material at an ideal pace, ensured the active participations of all, and encouraged an interactive atmosphere in class. All these advantages helped me to succeeded the certification exam.”
“To attend the CDPO training with ACTAGIS. The volume of information and the subject matter were intense given its ONLINE conduct due to the pandemic situation. In this context, Massimo made it very accessible to us given his extensive professional experience and pedagogy. I can only recommend ACTAGIS as a training partner.”
“Very good training to prepare the CISSP exam. Both trainers are experts in theirs fields. They were dedicated and created a comfortable environment that allowed valuable experience sharing. During the sessions, they provided real life examples which made the concepts easy to understand. After ACTAGIS’ training, I feel more confident and equipped with the right tools to succeed.”
“I would like to thank ACTAGIS, and in particular Jeff and Alexandre, for the CISSP certification preparation course. An intense 5-day course, in a studious but relaxed atmosphere, which prepared me as well as possible to pass this demanding certification. Thank you again, and I look forward to taking another course with you !”Responsable sécurité informatique et technologie
“A very good preparation for the CISA. Good pedagogical approach, going to the essential. Allows you to have fruitful exchanges with specialists. Makes the preparation of the exam enjoyable and adds IT knowledge beyond the strict CISA framework.”Head of Internal Audit
Certification organisation
Certificate sample
This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.
This course provides the business continuity and resilience professional with the opportunity to gain a deeper knowledge and understanding of this subject as well as the opportunity to apply this knowledge in the classroom using a case study and an exercise.
The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management. This course is based on the Business Continuity Institute’s Good Practice Guidelines and reflects the current global thinking from ISO 22301 and BS 11200.
Business continuity and resilience professionals who require in-depth knowledge and an understanding of how to build an incident and crisis management capability in an organization.
It is recommended that students have a minimum of a CBCI or equivalent credential with experience working in an organization in a continuity and resilience related role.
This course is not a crisis leadership or crisis communications training course but is designed for those with responsibilities for developing and implementing incident and crisis management plans and procedures, and who may have an active role in a crisis management team.
The objectives of this training course are to provide students with the ability to:
- Understand the principles, strategies and techniques for incident response and crisis management;
- Develop the knowledge and skills necessary for implementing an effective structure and processes for responding to and managing incidents and crises.
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Upcoming courses
Course dates can be based on your requirements. Please contact us for the corresponding in-house or public session trainings, so that we can propose sessions taking into account your availability.
The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.
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Exam pass rate
You will be well prepared for the exam. Counting all our students, almost 100% have been successful.
All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.
The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.
You will be well prepared for the exam. Counting all our students, almost 100% have been successful.
All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.
