BCI – Incident Response and Crisis Management
Training Courses
We also deliver all our courses online through live interactive video sessions. Discover our Certifying Training Options.
We have trained over 1500 professionals and advised more than 300 companies. Will you be next?
Course dates can be based on your requirements. Please contact us for the corresponding in-house or public session trainings, so that we can propose sessions taking into account your availability.
Business Continuity
This single-day training session is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability.
It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.
Official BCI certificate of attendance
ACTAGIS, as an official licensed & unique Swiss training partner of the BCI, proposes for Europe and Asia, learning and preparation classes for BCI certifications and provides the exams sessions.
We guarantee your exam success
Nearly 100% success rate!
We will support you until you pass the exam of the course in which you enroll (some conditions apply). We offer the official mock exams to help you prepare.
Swiss Quality around the world
Our attention to detail, staying up to date, all reflect our commitment to quality. Our trainers bring real-life project experience in implementing frameworks and programs in large organizations.
Free consulting session included
Most of our training programs include a supplementary free online consulting session to help you implement your project in your organisation.
Competitive pricing
To ensure that our courses are available to all sizes of companies, we practice competitive pricing.
Learn from where you are
Our courses are delivered in a traditional classroom setting, as well as live online with an instructor. Certain courses are also available in a self-study format.
This course is a comprehensive learning opportunity covering all aspects of developing and implementing an incident response structure and crisis management capability. It begins with learning how to build an incident response structure, as introduced in the Design stage of the Business Continuity Management (BCM) Lifecycle, and goes beyond incident management into learning how to build a crisis management capability in an organization.
This course provides the business continuity and resilience professional with the opportunity to gain a deeper knowledge and understanding of this subject as well as the opportunity to apply this knowledge in the classroom using a case study and an exercise.
The course is broken down into modules exploring the concepts and principles of incident and crisis management and what tools and techniques can be applied when anticipating and assessing incidents. It also looks at the key activities, roles and responsibilities required for effective incident and crisis management. This course is based on the Business Continuity Institute’s Good Practice Guidelines and reflects the current global thinking from ISO 22301 and BS 11200.
Business continuity and resilience professionals who require in-depth knowledge and an understanding of how to build an incident and crisis management capability in an organization.
It is recommended that students have a minimum of a CBCI or equivalent credential with experience working in an organization in a continuity and resilience related role.
This course is not a crisis leadership or crisis communications training course but is designed for those with responsibilities for developing and implementing incident and crisis management plans and procedures, and who may have an active role in a crisis management team.
The objectives of this training course are to provide students with the ability to:
- Understand the principles, strategies and techniques for incident response and crisis management;
- Develop the knowledge and skills necessary for implementing an effective structure and processes for responding to and managing incidents and crises.
Days
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Upcoming courses
Course dates can be based on your requirements. Please contact us for the corresponding in-house or public session trainings, so that we can propose sessions taking into account your availability.
The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.
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Exam pass rate
You will be well prepared for the exam. Counting all our students, almost 100% have been successful.
All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.
The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.
You will be well prepared for the exam. Counting all our students, almost 100% have been successful.
All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.