ISO 9001 – Quality management

Lead Implementer / Lead Auditor / Transition – Training Courses and Certification Exam

We also deliver all our courses online through live interactive video sessions. Discover our Certifying Training Options.

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Current Month

Upcoming courses

30oct(oct 30)09:0002nov(nov 2)16:30ISO 9001 LIIN-CLASSROOM - Lausanne-Switzerland / ONLINE - Live Interactive

19nov(nov 19)09:0022(nov 22)16:30ISO 9001 LIIN-CLASSROOM - Geneva / Lausanne-Switzerland / ONLINE - Live Interactive

Quality

Learn how to assure quality in your organization through the PECB ISO 9001 Training course.
Maximize your benefits, by fulfilling your customers’ wants and needs. Embrace a continual improving culture which ensures that you meet your desired level of quality.

Check below to find the training course, including the certification exam, that suits you best!

Official BCI Certification

Official ISO (PECB & IAS) Worldwide Certification

ACTAGIS, as the official partner and trainer of PECB for Switzerland and Europe, proposes learning and preparation classes for ISO 9001 certifications.

We guarantee your exam success

Nearly 100% success rate!
We will support you until you pass the exam of the course in which you enroll (some conditions apply). We offer the official mock exams to help you prepare.

Swiss Quality around the world

Our attention to detail, staying up to date, all reflect our commitment to quality. Our trainers bring real-life project experience in implementing frameworks and programs in large organizations.

Hands-on exercises

Free consulting session included

Most of our training programs include a supplementary free online consulting session to help you implement your project in your organisation.

Small classes

Competitive pricing

To ensure that our courses are available to all sizes of companies, we practice competitive pricing.

English and French

Learn from where you are

Our courses are delivered in a traditional classroom setting, as well as live online with an instructor. Certain courses are also available in a self-study format.


Upon request, the following non-certifying introductory courses can be organised:

  • ISO 9001 Foundation

The course description is taken from the PECB website

ISO 9001 Lead Implementer
ISO 9001 Lead Auditor

What our clients are saying

“ACTAGIS trainer has first hand experience in most the domains covered by the CISA program. This proved to be invaluable in making ISACA’s somewhat theoretical subjects very tangible and meaningful. Many thanks for this great step towards the CISA certification.”Tom RoystonCIO

“During all of the CISA, Business Continuity Management and ISO 27001 LI sessions, the consultant openly shared his insightful experiences, carefully listened to all of the participants’ most puzzling questions, remarks, criticisms… and gave precious explanations, recommendations and advice.”Savrak SarHead of IT, Haute école pédagogique

“A great course and a serious levelling up with a good dive into the universe of CISA.”Josselin RenardIT Systems Auditor, UBS

“I thank the consultant for this ISO 27001 training. His pedagogy, technical expertise and long experience in the field make the difference and bring real added value. Course materials are of high quality and the exchanges throughout this training allowed me to assimilate the material and go beyond theory.”Daniel MeierHead Internal Audit, Vaudoise Assurances

At our Business Continuity Management (BCM) certification training, the trainer managed not only to cover perfectly the specific, certification-related topics but he also opened windows and connections to other standardization bodies. It was an excellent week enriching our knowledge broadly. Thank you!Christoph TeuberGroup Safety & Security Manager, Swiss Re

“The Business Continuity Management (BCM) course with ACTAGIS enabled me to consolidate and reinforce the knowledge related to the domain. A successful training that will help me to bring BCM practices in my company at a higher professional level.”Paulo GriloDirecteur Etudes & Développements, TUI France

“I thank ACTAGIS’ Business Continuity Management (BCM) trainer for his professionalism and his motivation during this course which allowed me to obtain the BC certification. I recommend this training to anyone who wishes to strengthen and consolidate the topic of BCM.”Jean-Charles CoralBC Manager, Nestlé Switzerland

“I had a great pleasure participating to the ISO 9001 Lead Implenter training provided by Jeff Primus. His engagement, professionalism, motivation and technical expertise gave me full satisfaction. Eeased by his ability of communication, I had no difficulties to assimilate the content of the course. Without any hesitation, I gladly recommend ACTAGIS to everyone who needs guidance for SMQ implementation projects.”Mehmed Cormehic, Lean Manufacturing Engineer, GOLDEC SA

“Thank you for the great course. I did really enjoy it and got a lot of new insights and a much better understanding about what matters in a Business Continuity Management System”Dieter Gramberg, Business Continuity Manager, Novartis Pharma AG

“The course was highly interesting. The tools for managing a Business Continuity (BC) Program were teached in a very descriptive and understandable way. I can recommend this course to everybody having a key position in a BC Program.”Philip Sauter, Business Continuity Manager, ISS Facility Services AG

“I often find that you learn more from the experience of people in the room than anything in the training material and this was definitely the case at ACTAGIS. Jeff has a wealth of experience and he did an excellent job of adapting his delivery the training to the needs of the class.”Anthony Scarfe, Information Security Services Specialist

“Jeff Primus provided a great CISA training. His motivation, engagement and professionalism made the training really interesting and easy to understand. I enjoyed to take part in this training and would like to thank ACTAGIS for helping me to succeed the CISA exam.”Melany Scherer, Global IT Audit – Compliance, Jet Aviation AG

“I thank ACTAGIS, and especially Jeff Primus, for organizing the GDPR – Certified Data Protection Officer –training, which is very useful to me in the context of my professional activities and which I strongly recommend. Organizing trainings for a limited number of participants enables to take full advantage of the courses and to exchange interesting information more easily between professionals active in that domain”Chiara Tanteri – Vice-présidence pour les systèmes d’information, Ecole Polytechnique Fédérale de Lausanne (EPFL)

“Attending the GDPR – Certified Data Protection Officer – training provided by ACTAGIS was at the same time a challenge and a pleasure. The content was extremely interesting and provided by a highly skilled trainer. The setup of the classroom, the small group and the given material contributed to make it successful.”Grégoire Ramuz – CIO, Transports Publics Fribourgeois

“Very intense and worthwhile training. The trainer based his teaching on an excellent knowledge of the GDPR regulation, but also on his hands-on experiences enabling real-life and concrete cases. I recommend this training to anyone dealing with the protection of the personal data within his company “Stéphane Butty – DPO Group – 5àSec

“The way how we went through Business Continuity (BC) Program from policy to validation via practical examples was inspiring. Jeff’s enthusiastic and knowledgeable approach to BC area and ability to promote discussions really expanded understanding of this topic. Now I think that I have good tools to practice. Thank you Jeff!”Miska Riihimäki – Senior Risk Manager – OP Insurance Ltd

“I followed a CISSP course in a small group with ACTAGIS. Jeff teached with expertise, passion and profession. The complex subject of IT security was presented understandable and garnished with many real life examples. The atmosphere was intensive and forward oriented, but relaxed and fruitful. I’m really impressed and with no doubt I would follow, and recommend others to follow, courses with ACTAGIS”Harald Friedel – Project Manager & DPO

Jeff’s primary goal is not only to help you digest the material, but arrive at the examination with the right tools and the right confidence level so to maximize your chances to pass with flying colors. I recommend Jeff wholeheartedly and without reservations. Jeff is one of those rare sure bets!Massimo Marino – CDPO – Advanced Accelerator Applications

Having participated to the ISO 27001 LA training led by Jeff Primus, I was able to appreciate his value as a trainer both in terms of his technical skills and his extensive experience in auditing . Jeff is an experienced professional who communicates his knowledge with enthusiasm. This allowed me to succeed the certification exam. I would like to recommend ACTAGIS for the quality of their services and the perfect organization of this trainingStéphane Reuss – Audit interne Groupe Mutuel

I came from Paris to attend the ISO 27001 LI training which was led by a trainer of rare efficiency and having a real knowledge of the concepts coupled with a solid field experience. The training was based on theoretical fundamentals which were illustrated to us in a concrete way through workshops and group exchanges. The entire group succeeded the certification exam. Thanks again to ACTAGIS for their warm welcome, the quality of the training and their professionalismLotfi Adassen – Information Security Architect – Hitachi Automotive Systems Group

I had the pleasure to attend GDPR training provided by Jeff and ACTAGIS. The course was quite challenging in terms of material that required to be absorbed and Jeff made the work engaging, whilst providing good real case examples to the participants. He also explained the technical and legal parts very clearly for those who are not in IT or who has no legal background. I would happily recommend Jeff and ACTAGIS to those looking for an excellent and detailed insight. Clare Joyner, Legal Counsel, IMD

I participated to ACTAGIS Academy CISSP training. I definitely recommend this course to everyone who wants to succeed the CISSP exam. Jeff is an excellent trainer who knows how to vehicle the key messages enhanced with real life examples. Thanks Jeff for that excellent course ! Gilbert Caballer, IT Audit Expert, UBS

The BCI training based on solid experience and real life examples was provided by a very professional and patient mentor, Jeff Primus. Small group of participants is a great benefit for added value discussions. The training exceeded all my expectations. Andrey Afanasiev, Vice President, Risk Manager, RCB Bank Ltd

CISSP training given by ACTAGIS trainers, is intense and very complete. During the 5 days, you get home exhausted but with knowledge you did not have when started the day. The trainers use a methodology that helps you understand the concepts and the trap questions you might get in the exam. Totally worth it.Diego de Haller, IT Security Service Manager

Thank you for your training. I particularly appreciated the quality of the teachers Jeff and his colleague who were able to animate this course in an attractive and instructive way by alternating the theoretical part and the practical exercises. The course material is a summary of excellent quality. I highly recommend this course.Remo Stolz, IT Manager, CIMO

I’m a repeat offender at Jeff’s courses, having already attended CISA, CISSP and CRISC courses. Jeff is an engaging teacher and bring numerous examples from real life. Class size is limited, so there is always time for questions. I’m planning on attacking CISM next year and will certainly be knocking once again on Jeff’s door. Highly recommended !Liz O’Sullivan, Bundesamt für Informatik und Telekommunication BIT, Head of Security

“The Business Continuity Management (BCM) training provided by the trainer was invaluable for me. All the participants highly appreciated his excellent knowledge, experience, focus on key points, manner of teaching, understanding of the participants’ requirements. Thank you for the great training delivered! I definitely recommend ACTAGIS if you want to succeed the exam.”Anna Glazunova, BC Manager

“One of my concerns in every training opportunity is that it may just end up being theoretical with limited relevance to my work realities. I am glad to have taken my Business Continuity Management (BCM) course with ACTAGIS. Jeff was able to share his vast experience as the subject matter expert and explain via practical examples how to apply the principles and tools in our real work situations. This kept us engaged throughout the intense training. Even with little preparation, I passed the exam with Merit. I look forward to taking the next course with ACTAGIS.”Mathew Siwoi, Senior Oversight Officer, UNHCR

“The training provided by ACTAGIS is of a high level of quality thanks to the experience and personality of the trainer. We were not only able to prepare ourselves for the CDPO exam, but also benefit from his knowledge necessary for a successful implementation of the GDPR in our organizations”.Romain Galster, IT Manager, FINA

“The Business Continuity Management (BCM) course allowed me to expand my understanding and analysis of the different themes. Beyond the course material and the academic notions necessary for the certification, Jeff does everything possible to put us in a practical context by sharing his knowledge and experience. He teaches with passion, enthusiasm and adapts to the participants so that we can benefit from his expertise”.Stéphane RardCIO

“I would like to thank Jeff for all the support that permitted me to pass the Business Continuity Management (BCM) exam. The course was challenging, with lots of useful information, and Jeff was always there supporting me (and all the other trainees) and ready to help. I enjoyed your class tremendously. I look forward to taking another class with ACTAGIS.”Valentin Mazareanu, PhD, Data Security Officer, SCC Services Romania

“In a very pleasant environment, I participated to the GDPR-CDPO training delivered by ACTAGIS which I recommend. Throughout the sessions, the expert trained us with dynamism and pedagogy while sharing his field experience. During this training, I was able to submit my questions on practical cases. All these points greatly contributed grandly to the success of the certification exam.”Vincent Bovay, Responsable informatique, Altis

“The Business Continuity Management (BCM) training with ACTAGIS provided me the needed information to increase my knowledge for my current professional context and to understand what business continuity is for, including all the connections with the real world to reach higher level of knowledge.”Aristidis Lampiris, Major Incident and Process Expert, Swiss Re

“The trainer led the Business Continuity Management (BCM) course very well. He covered the material at an ideal pace, ensured the active participations of all, and encouraged an interactive atmosphere in class. All these advantages helped me to succeeded the certification exam.”Maximilian Mayer, Senior Consultant, Allianz

“To attend the CDPO training with ACTAGIS. The volume of information and the subject matter were intense given its ONLINE conduct due to the pandemic situation. In this context, Massimo made it very accessible to us given his extensive professional experience and pedagogy. I can only recommend ACTAGIS as a training partner.”Mahieu Perrin, IT Advisor

“Very good training to prepare the CISSP exam. Both trainers are experts in theirs fields. They were dedicated and created a comfortable environment that allowed valuable experience sharing. During the sessions, they provided real life examples which made the concepts easy to understand. After ACTAGIS’ training, I feel more confident and equipped with the right tools to succeed.”Besma Elketroussi, Graduate – CyberSecurity Project Manager, Banking Sector

“I would like to thank ACTAGIS, and in particular Jeff and Alexandre, for the CISSP certification preparation course. An intense 5-day course, in a studious but relaxed atmosphere, which prepared me as well as possible to pass this demanding certification. Thank you again, and I look forward to taking another course with you !”Claude-Alain SchweriResponsable sécurité informatique et technologie

“A very good preparation for the CISA. Good pedagogical approach, going to the essential. Allows you to have fruitful exchanges with specialists. Makes the preparation of the exam enjoyable and adds IT knowledge beyond the strict CISA framework.”Lionel NoetzlinHead of Internal Audit

Business Continuity Management (BCM) training was engaging, challenging, and eye-opening. The experienced trainer provided practical examples, shared real-world cases and invaluable insights. It was a truly enriching experience that expanded my understanding of BCM. If you want to improve your knowledge and skills in BCM, don’t miss this opportunity. Thanks for delivering a fantastic learning experience. It’s time well spent!Jean-Philippe SchadInformation Security Officer

I would like to express my complete satisfaction regarding ACTAGIS and the CISSP training delivered by their two instructors. Their expertise and passion for the subject greatly enhanced the learning experience. The courses were clear, well-structured, and supported by concrete examples, enabling effective knowledge assimilation. I highly recommend this course to anyone looking to prepare for the CISSP certification.Sivathushn VairavanatharChief Information Security Officer

Contact ACTAGIS for the list of locations

Certification Organisation

Certificate sample

ISO 9001 Lead Implementer Certificate Sample

Lead Implementer

Mastering the implementation and management of a Quality Management System (QMS) based on ISO 9001

This four-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects) and it is based on the quality management principles described in ISO 9000.

Participants will also gain a thorough understanding of best practices used to implement quality processes that will address risks and opportunities and thus lead to the improvement of the overall performance and the basis for a sustainable development. Moreover, this training is fully compatible with ISO 9004 guidance’s (Managing for the sustained success of an organization – A quality management approach).

  • Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS)
  • ISO 9001 auditors who wish to fully understand the Quality Management System implementation process
  • Persons responsible for the Quality or conformity in an organization
  • Members of a quality team
  • Expert advisors in Quality Management Systems
  • Technical experts wanting to prepare for a quality function or for a QMS project management function
  • To understand the implementation of a Quality Management System in accordance with ISO 9001
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Quality Management System
  • To gain the knowledge and skills in identifying the risks and opportunities associated with an organization
  • To understand the relationship between the components of a Quality Management System and the compliance with the requirements of different stakeholders of an organization
  • To acquire the necessary expertise to support an organization in implementing, managing and maintaining a QMS as specified in ISO 9001and ISO 9004
  • To acquire the necessary expertise to manage a team implementing ISO 9001
  • To develop the knowledge and skills required to advise organizations on best practices in the management of quality
  • To improve the capacity for analysis and decision making in the context of quality management
  • To prepare an organization for an ISO 9001 audit

Day 1: Introduction to ISO 9001 and initiation of a QMS

  • Course objective and structure
  • Standard and regulatory framework
  • Quality Management System (QMS)
  • Initiating the QMS implementation
  • Understanding the organization and clarifying the quality objectives

Day 2: Plan the implementation of the QMS

  • Analysis of the existing management system
  • Leadership and approval of the QMS project
  • QMS scope
  • Policies for quality management
  • Risk assessment
  • Planning of product and service provision
  • Definition of organizational structure of the QMS
  • Definition of the document management process

Day 3: Deploying the QMS

  • Operations Management
  • Training and awareness plan
  • Communication plan
  • Product and service requirements, design, and purchasing process
  • Product and service realization and control

Day 4: QMS measurement, continuous improvement and preparation for certification audit

  • Monitoring, measurement, analysis and evaluation
  • Internal audit
  • Management review
  • Treatment of problems and non-conformities
  • Continual improvement
  • Preparing for the certification audit
  • Competence and evaluation of implementers
  • Closing the training
  •  Certification Exam
ISO 9001 Foundation Certification or a basic knowledge of ISO 9001 is recommended

This training is based on both theory and practice:

  • Sessions of lectures illustrated with examples based on real cases
  • Practical exercises based on a full case study including role playings and oral presentations
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam
  • The “PECB Certified ISO 9001 Lead Implementer” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of Quality
    • Domain 2: Quality Management System Best Practice based on ISO 9001
    • Domain 3: Planning a QMS based on ISO 9001
    • Domain 4: Implementing a QMS based on ISO 9001
    • Domain 5: Performance evaluation, monitoring and measurement of a QMS based on ISO 9001
    • Domain 6: Continual improvement of a QMS based on ISO 9001
    • Domain 7: Preparing for a QMS certification audit
  • The “PECB Certified ISO 9001 Lead Implementer” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about exam, refer to the section on ISO 9001 Lead Implementer Exam
  • After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO 9001 Provisional Implementer, PECB Certified ISO 9001 Implementer or PECB Certified ISO 9001 Lead Implementer, depending on their level of experience
  • A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
  • For more information about ISO 9001 certifications and the PECB certification process, refer to the section on ISO 9001 Lead Implementer Certification
  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participant
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

* This course is also available in a self-study format. To learn more, contact us using the contact form below.

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Upcoming courses

30oct(oct 30)09:0002nov(nov 2)16:30ISO 9001 LIIN-CLASSROOM - Lausanne-Switzerland / ONLINE - Live Interactive

19nov(nov 19)09:0022(nov 22)16:30ISO 9001 LIIN-CLASSROOM - Geneva / Lausanne-Switzerland / ONLINE - Live Interactive

Lead Auditor

Mastering the Audit of a Quality Management System (QMS) based on ISO 9001

This four-day intensive course enables participants to develop the necessary expertise to audit a Quality Management System (QMS) based on ISO 9001 and ensure that the organization is competent in maintaining its quality management system. The Lead Auditor training will equip participants with the skills and ability to perform audits by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011; the certification process according to ISO 17021.
Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.
  • Internal auditors
  • Auditors wanting to perform and lead Quality Management System (QMS) certification audits
  • Project managers or consultants wanting to master the Quality Management System audit process
  • Persons responsible for the Quality conformity in an organization
  • Members of a Quality team
  • Expert advisors in Quality Management Systems
  • Technical experts wanting to prepare for a Quality audit function
  • To acquire the expertise to perform an ISO 9001 internal audit following ISO 19011 guidelines
  • To acquire the expertise to perform an ISO 9001 certification audit following ISO 19011 guidelines and ISO 17021 specifications
  • To acquire the necessary expertise to manage a QMS audit team
  • To understand the operation of an ISO 9001 conformant Quality Management System
  • To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
  • To improve the ability to analyze the internal and external environment of an organization, and audit decision-making in the context of a QMS

Day 1: Introduction to Quality Management and ISO 9001

  • Course objectives and structure
  • Standard and regulatory framework
  • Certification process
  • Fundamental principles of quality management
  • Quality Management System (QMS)

Day 2: Audit principles, preparation and launching of an audit

  • Fundamental audit concepts and principles
  • Audit approach based on evidence and risk
  • Initiating the audit
  • Stage 1 audit
  • Preparing the stage 2 audit (on-site audit)
  • Stage 2 audit (Part 1)

Day 3: On-site audit activities

  • Stage 2 audit (Part 2)
  • Communication during the audit
  • Audit procedures
  • Creating audit test plans
  • Drafting audit findings and non-conformity reports

Day 4: Closing the audit

  • Documentation of the audit and quality review
  • Closing the audit
  • Evaluating action plans by the auditor
  • Beyond the initial audit
  • Managing an internal audit programme
  • Competence and evaluation of auditors
  • Closing the training
  •  Certification Exam
ISO 9001 Foundation Certification or basic knowledge of ISO 9001 is recommended

This training is based on both theory and practice:

  • Sessions of lectures illustrated with examples based on real cases
  • Practical exercises based on a full case study including role playings and oral presentations
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam
  • The “PECB Certified ISO 9001 Lead Auditor” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
    • Domain 1: Fundamental principles and concepts of Quality
    • Domain 2: Quality Management System (QMS)
    • Domain 3: Fundamental Audit Concepts and Principles
    • Domain 4: Preparation of an ISO 9001 audit
    • Domain 5: Conducting an ISO 9001 audit
    • Domain 6: Closing an ISO 9001 audit
    • Domain 7: Managing an ISO 9001 audit program
  • The “PECB Certified ISO 9001 Lead Auditor” exam is available in different languages (the complete list of languages can be found in the examination application form)
  • Duration: 3 hours
  • For more information about exam, refer to PECB section on ISO 9001 Lead Auditor Exam
  • After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO 9001 Provisional Auditor, PECB Certified ISO 9001 Auditor or PECB Certified ISO 9001 Lead Auditor depending on their level of experience.  Those credentials are available for internal and external auditors
  • Certification fees are included in the exam price
  • A student manual containing over 450 pages of information and practical examples will be distributed to participants
  • A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

* This course is also available in a self-study format. To learn more, contact us using the contact form below.

Days

Courses highlighted in green are rapidly filling up.
Don't miss out.
Current Month

Upcoming courses

19nov(nov 19)09:0022(nov 22)16:30ISO 9001 LAIN-CLASSROOM - Geneva / Lausanne-Switzerland / ONLINE - Live Interactive

Transition

Prepare for the transition from an ISO 9001:2008 Quality Management System (QMS) to ISO 9001:2015

ISO 9001:2015 Transition 2-day course enables you to gain a thorough understanding of the differences between ISO 9001:2008 and ISO 9001:2015.

During this training course, you will be able to acquire the necessary knowledge and expertise to support an organization in planning and implementing the process of transitioning from an ISO 9001:2008 QMS to ISO 9001:2015 in a timely manner.

After becoming acquainted with the new concepts and requirements of ISO 9001:2015, you can sit for the exam and apply for a “PECB Certified ISO 9001:2015 Transition” credential.

By holding a PECB Transition Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to successfully apply the ISO 9001:2015 changes to an existing QMS.

  • Managers, trainers and/or consultants involved in an ISO 9001:2015 QMS transition
  • Individuals responsible for planning and implementing an ISO 9001:2015 transition
  • Auditors seeking to perform the ISO 9001:2015 transition certification
  • Learn about the main differences between ISO 9001:2008 and ISO 9001:2015
  • Comprehend the new concepts and requirements of ISO 9001:2015
  • Learn how to effectively apply the ISO 9001:2015 changes to an existing QMS
  • Understand the new High-Level Structure of ISO 9001:2015 and learn how to apply it to an existing QMS

Day 1: Introduction to ISO 9001:2015

  • Course objective and structure
  • Standard and regulatory framework
  • ISO 9001:2015 revision project
  • Overview of ISO 9001:2015
  • ISO 9001:2015 – Context of the organization
  • ISO 9001:2015 – Leadership

Day 2: Transition from ISO 9001:2008 to ISO 9001:2015

  • ISO 9001:2015 – Planning
  • ISO 9001:2015 – Support
  • ISO 9001:2015 – Operation
  • ISO 9001:2015 – Performance Evaluation
  • ISO 9001:2015 – Improvement
  • Transition to ISO 9001:2015 certification
  • Closing the training
  • Certification Exam
ISO 9001 Foundation Certification or a basic knowledge of ISO 9001 is recommended

This training is based on both theory and practice:

  • Sessions of lectures illustrated with examples based on real cases
  • Practical exercises based on a full case study including role playings and oral presentations
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam

The “PECB Certified ISO 9001:2015 Transition” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains:

  • Domain 1 Fundamental principles and concepts of ISO 9001:2015
  • Domain 2 Understand the differences between ISO 9001:2008 and ISO 9001:2015
  • Domain 3 Understand how to apply the new High-Level Structure to an existing QMS
  • Domain 4 Understand, interpret and plan the implementation of ISO 9001:2015 changes
  • Domain 5 Plan and carry out the QMS transition based on ISO 9001:2015
  • Domain 6 Continual improvement of a QMS based on ISO 9001:2015

For more information about exam details, please visit Examination Rules and Policies.

  • Certification fees are included on the exam price
  • Training material containing over 120 pages of information and practical examples will be distributed
  • A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued
  • In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

* This course is also available in a self-study format. To learn more, contact us using the contact form below.

Days

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Current Month

Upcoming courses

20nov(nov 20)09:0021(nov 21)16:30ISO 9001 TRIN-CLASSROOM - Lausanne-Switzerland / ONLINE - Live Interactive

Current Month

Upcoming courses

30oct(oct 30)09:0002nov(nov 2)16:30ISO 9001 LIIN-CLASSROOM - Lausanne-Switzerland / ONLINE - Live Interactive

19nov(nov 19)09:0022(nov 22)16:30ISO 9001 LIIN-CLASSROOM - Geneva / Lausanne-Switzerland / ONLINE - Live Interactive

Foundation

ISO 9001 Foundation training enables you to learn the basic elements to implement and manage a Quality Management System (QMS) as specified in ISO 9001. During this training course, you will be able to understand the different modules of a QMS, including QMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.

After completing this course, you can sit for the exam and apply for a “PECB Certified ISO 9001 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach. 

  • Individuals involved in Quality Management
  • Individuals seeking to gain knowledge about the main processes of Quality Management Systems (QMS)
  • Individuals interested to pursue a career in Quality Management
  • Understand the elements and operations of a Quality Management System and its principal processes
  • Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks
  • Understand the approaches, methods and techniques used for the implementation and management of a QMS

Day 1:

Introduction to Quality Management System (QMS) concepts as required by ISO 9001 

Day 2:

Quality Management System requirements and Certification Exam  

None

  • Lecture sessions are illustrated with practical questions and examples
  • Practical exercises include examples and discussions
  • Practice tests are similar to the Certification Exam

The “PECB Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains:

Domain 1: Fundamental principles and concepts of a Quality Management System (QMS)

Domain 2: Quality Management System (QMS)

For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.

Upon the successful completion of the exam, you can apply for the credential shown on the table below. 

  • Certification fees are included on the exam price
  • Training material containing over 200 pages of information and practical examples will be distributed 
  • A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued
  • In case of exam failure, you can retake the exam within 12 months for free

* This course is also available in a self-study format. To learn more, contact us using the contact form below.

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Upcoming courses

19nov(nov 19)09:0020(nov 20)16:30ISO 9001 FoundationIN-CLASSROOM - Lausanne-Switzerland / ONLINE - Live Interactive

The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.

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Exam pass rate

You will be well prepared for the exam. Counting all our students, almost 100% have been successful.

Up To Date

All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.

The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.

You will be well prepared for the exam. Counting all our students, almost 100% have been successful.

All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.

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