DORA Lead Manager

Digital operational resilience

Training Courses and Certification Exam

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12nov(nov 12)09:0013(nov 13)16:30DORA Lead ManagerONLINE - Live Interactive Training - Instructor-Led (English)

Digital Operational Resilience – DORA – Training Course

DORA is a regulation that requires entities in the financial sector to ensure they can withstand, respond to, and recover from all types of ICT-related incidents, risks, and threats. It was enacted by the European Parliament and the Council of the European Union on December 14, 2022, Regulation (EU) 2022/2554, and seeks to harmonize and streamline regulations related to ICT risk management, ensuring consistency and coherence across the EU. DORA requires financial entities to adhere to the principle of proportionality, which considers their operations’ size, risk profile, and complexity.

Official BCI Certification

Official ISO (PECB & IAS) Worldwide Certification

ACTAGIS, as the official partner and trainer of PECB for Switzerland and Europe, proposes learning and preparation classes for DORA Lead Manager certifications.

We guarantee your exam success

Nearly 100% success rate!
We will support you until you pass the exam of the course in which you enroll (some conditions apply). We offer the official mock exams to help you prepare.

Swiss Quality around the world

Our attention to detail, staying up to date, all reflect our commitment to quality. Our trainers bring real-life project experience in implementing frameworks and programs in large organizations.

Hands-on exercises

Free consulting session included

Most of our training programs include a supplementary free online consulting session to help you implement your project in your organisation.

Small classes

Competitive pricing

To ensure that our courses are available to all sizes of companies, we practice competitive pricing.

English and French

Learn from where you are

Our courses are delivered in a traditional classroom setting, as well as live online with an instructor. Certain courses are also available in a self-study format.


The course description is taken from the PECB website

What our clients are saying

“ACTAGIS trainer has first hand experience in most the domains covered by the CISA program. This proved to be invaluable in making ISACA’s somewhat theoretical subjects very tangible and meaningful. Many thanks for this great step towards the CISA certification.”Tom RoystonCIO

“During all of the CISA, Business Continuity Management and ISO 27001 LI sessions, the consultant openly shared his insightful experiences, carefully listened to all of the participants’ most puzzling questions, remarks, criticisms… and gave precious explanations, recommendations and advice.”Savrak SarHead of IT, Haute école pédagogique

“A great course and a serious levelling up with a good dive into the universe of CISA.”Josselin RenardIT Systems Auditor, UBS

“I thank the consultant for this ISO 27001 training. His pedagogy, technical expertise and long experience in the field make the difference and bring real added value. Course materials are of high quality and the exchanges throughout this training allowed me to assimilate the material and go beyond theory.”Daniel MeierHead Internal Audit, Vaudoise Assurances

At our Business Continuity Management (BCM) certification training, the trainer managed not only to cover perfectly the specific, certification-related topics but he also opened windows and connections to other standardization bodies. It was an excellent week enriching our knowledge broadly. Thank you!Christoph TeuberGroup Safety & Security Manager, Swiss Re

“The Business Continuity Management (BCM) course with ACTAGIS enabled me to consolidate and reinforce the knowledge related to the domain. A successful training that will help me to bring BCM practices in my company at a higher professional level.”Paulo GriloDirecteur Etudes & Développements, TUI France

“I thank ACTAGIS’ Business Continuity Management (BCM) trainer for his professionalism and his motivation during this course which allowed me to obtain the BC certification. I recommend this training to anyone who wishes to strengthen and consolidate the topic of BCM.”Jean-Charles CoralBC Manager, Nestlé Switzerland

“I had a great pleasure participating to the ISO 9001 Lead Implenter training provided by Jeff Primus. His engagement, professionalism, motivation and technical expertise gave me full satisfaction. Eeased by his ability of communication, I had no difficulties to assimilate the content of the course. Without any hesitation, I gladly recommend ACTAGIS to everyone who needs guidance for SMQ implementation projects.”Mehmed Cormehic, Lean Manufacturing Engineer, GOLDEC SA

“Thank you for the great course. I did really enjoy it and got a lot of new insights and a much better understanding about what matters in a Business Continuity Management System”Dieter Gramberg, Business Continuity Manager, Novartis Pharma AG

“The course was highly interesting. The tools for managing a Business Continuity (BC) Program were teached in a very descriptive and understandable way. I can recommend this course to everybody having a key position in a BC Program.”Philip Sauter, Business Continuity Manager, ISS Facility Services AG

“I often find that you learn more from the experience of people in the room than anything in the training material and this was definitely the case at ACTAGIS. Jeff has a wealth of experience and he did an excellent job of adapting his delivery the training to the needs of the class.”Anthony Scarfe, Information Security Services Specialist

“Jeff Primus provided a great CISA training. His motivation, engagement and professionalism made the training really interesting and easy to understand. I enjoyed to take part in this training and would like to thank ACTAGIS for helping me to succeed the CISA exam.”Melany Scherer, Global IT Audit – Compliance, Jet Aviation AG

“I thank ACTAGIS, and especially Jeff Primus, for organizing the GDPR – Certified Data Protection Officer –training, which is very useful to me in the context of my professional activities and which I strongly recommend. Organizing trainings for a limited number of participants enables to take full advantage of the courses and to exchange interesting information more easily between professionals active in that domain”Chiara Tanteri – Vice-présidence pour les systèmes d’information, Ecole Polytechnique Fédérale de Lausanne (EPFL)

“Attending the GDPR – Certified Data Protection Officer – training provided by ACTAGIS was at the same time a challenge and a pleasure. The content was extremely interesting and provided by a highly skilled trainer. The setup of the classroom, the small group and the given material contributed to make it successful.”Grégoire Ramuz – CIO, Transports Publics Fribourgeois

“Very intense and worthwhile training. The trainer based his teaching on an excellent knowledge of the GDPR regulation, but also on his hands-on experiences enabling real-life and concrete cases. I recommend this training to anyone dealing with the protection of the personal data within his company “Stéphane Butty – DPO Group – 5àSec

“The way how we went through Business Continuity (BC) Program from policy to validation via practical examples was inspiring. Jeff’s enthusiastic and knowledgeable approach to BC area and ability to promote discussions really expanded understanding of this topic. Now I think that I have good tools to practice. Thank you Jeff!”Miska Riihimäki – Senior Risk Manager – OP Insurance Ltd

“I followed a CISSP course in a small group with ACTAGIS. Jeff teached with expertise, passion and profession. The complex subject of IT security was presented understandable and garnished with many real life examples. The atmosphere was intensive and forward oriented, but relaxed and fruitful. I’m really impressed and with no doubt I would follow, and recommend others to follow, courses with ACTAGIS”Harald Friedel – Project Manager & DPO

Jeff’s primary goal is not only to help you digest the material, but arrive at the examination with the right tools and the right confidence level so to maximize your chances to pass with flying colors. I recommend Jeff wholeheartedly and without reservations. Jeff is one of those rare sure bets!Massimo Marino – CDPO – Advanced Accelerator Applications

Having participated to the ISO 27001 LA training led by Jeff Primus, I was able to appreciate his value as a trainer both in terms of his technical skills and his extensive experience in auditing . Jeff is an experienced professional who communicates his knowledge with enthusiasm. This allowed me to succeed the certification exam. I would like to recommend ACTAGIS for the quality of their services and the perfect organization of this trainingStéphane Reuss – Audit interne Groupe Mutuel

I came from Paris to attend the ISO 27001 LI training which was led by a trainer of rare efficiency and having a real knowledge of the concepts coupled with a solid field experience. The training was based on theoretical fundamentals which were illustrated to us in a concrete way through workshops and group exchanges. The entire group succeeded the certification exam. Thanks again to ACTAGIS for their warm welcome, the quality of the training and their professionalismLotfi Adassen – Information Security Architect – Hitachi Automotive Systems Group

I had the pleasure to attend GDPR training provided by Jeff and ACTAGIS. The course was quite challenging in terms of material that required to be absorbed and Jeff made the work engaging, whilst providing good real case examples to the participants. He also explained the technical and legal parts very clearly for those who are not in IT or who has no legal background. I would happily recommend Jeff and ACTAGIS to those looking for an excellent and detailed insight. Clare Joyner, Legal Counsel, IMD

I participated to ACTAGIS Academy CISSP training. I definitely recommend this course to everyone who wants to succeed the CISSP exam. Jeff is an excellent trainer who knows how to vehicle the key messages enhanced with real life examples. Thanks Jeff for that excellent course ! Gilbert Caballer, IT Audit Expert, UBS

The BCI training based on solid experience and real life examples was provided by a very professional and patient mentor, Jeff Primus. Small group of participants is a great benefit for added value discussions. The training exceeded all my expectations. Andrey Afanasiev, Vice President, Risk Manager, RCB Bank Ltd

CISSP training given by ACTAGIS trainers, is intense and very complete. During the 5 days, you get home exhausted but with knowledge you did not have when started the day. The trainers use a methodology that helps you understand the concepts and the trap questions you might get in the exam. Totally worth it.Diego de Haller, IT Security Service Manager

Thank you for your training. I particularly appreciated the quality of the teachers Jeff and his colleague who were able to animate this course in an attractive and instructive way by alternating the theoretical part and the practical exercises. The course material is a summary of excellent quality. I highly recommend this course.Remo Stolz, IT Manager, CIMO

I’m a repeat offender at Jeff’s courses, having already attended CISA, CISSP and CRISC courses. Jeff is an engaging teacher and bring numerous examples from real life. Class size is limited, so there is always time for questions. I’m planning on attacking CISM next year and will certainly be knocking once again on Jeff’s door. Highly recommended !Liz O’Sullivan, Bundesamt für Informatik und Telekommunication BIT, Head of Security

“The Business Continuity Management (BCM) training provided by the trainer was invaluable for me. All the participants highly appreciated his excellent knowledge, experience, focus on key points, manner of teaching, understanding of the participants’ requirements. Thank you for the great training delivered! I definitely recommend ACTAGIS if you want to succeed the exam.”Anna Glazunova, BC Manager

“One of my concerns in every training opportunity is that it may just end up being theoretical with limited relevance to my work realities. I am glad to have taken my Business Continuity Management (BCM) course with ACTAGIS. Jeff was able to share his vast experience as the subject matter expert and explain via practical examples how to apply the principles and tools in our real work situations. This kept us engaged throughout the intense training. Even with little preparation, I passed the exam with Merit. I look forward to taking the next course with ACTAGIS.”Mathew Siwoi, Senior Oversight Officer, UNHCR

“The training provided by ACTAGIS is of a high level of quality thanks to the experience and personality of the trainer. We were not only able to prepare ourselves for the CDPO exam, but also benefit from his knowledge necessary for a successful implementation of the GDPR in our organizations”.Romain Galster, IT Manager, FINA

“The Business Continuity Management (BCM) course allowed me to expand my understanding and analysis of the different themes. Beyond the course material and the academic notions necessary for the certification, Jeff does everything possible to put us in a practical context by sharing his knowledge and experience. He teaches with passion, enthusiasm and adapts to the participants so that we can benefit from his expertise”.Stéphane RardCIO

“I would like to thank Jeff for all the support that permitted me to pass the Business Continuity Management (BCM) exam. The course was challenging, with lots of useful information, and Jeff was always there supporting me (and all the other trainees) and ready to help. I enjoyed your class tremendously. I look forward to taking another class with ACTAGIS.”Valentin Mazareanu, PhD, Data Security Officer, SCC Services Romania

“In a very pleasant environment, I participated to the GDPR-CDPO training delivered by ACTAGIS which I recommend. Throughout the sessions, the expert trained us with dynamism and pedagogy while sharing his field experience. During this training, I was able to submit my questions on practical cases. All these points greatly contributed grandly to the success of the certification exam.”Vincent Bovay, Responsable informatique, Altis

“The Business Continuity Management (BCM) training with ACTAGIS provided me the needed information to increase my knowledge for my current professional context and to understand what business continuity is for, including all the connections with the real world to reach higher level of knowledge.”Aristidis Lampiris, Major Incident and Process Expert, Swiss Re

“The trainer led the Business Continuity Management (BCM) course very well. He covered the material at an ideal pace, ensured the active participations of all, and encouraged an interactive atmosphere in class. All these advantages helped me to succeeded the certification exam.”Maximilian Mayer, Senior Consultant, Allianz

“To attend the CDPO training with ACTAGIS. The volume of information and the subject matter were intense given its ONLINE conduct due to the pandemic situation. In this context, Massimo made it very accessible to us given his extensive professional experience and pedagogy. I can only recommend ACTAGIS as a training partner.”Mahieu Perrin, IT Advisor

“Very good training to prepare the CISSP exam. Both trainers are experts in theirs fields. They were dedicated and created a comfortable environment that allowed valuable experience sharing. During the sessions, they provided real life examples which made the concepts easy to understand. After ACTAGIS’ training, I feel more confident and equipped with the right tools to succeed.”Besma Elketroussi, Graduate – CyberSecurity Project Manager, Banking Sector

“I would like to thank ACTAGIS, and in particular Jeff and Alexandre, for the CISSP certification preparation course. An intense 5-day course, in a studious but relaxed atmosphere, which prepared me as well as possible to pass this demanding certification. Thank you again, and I look forward to taking another course with you !”Claude-Alain SchweriResponsable sécurité informatique et technologie

“A very good preparation for the CISA. Good pedagogical approach, going to the essential. Allows you to have fruitful exchanges with specialists. Makes the preparation of the exam enjoyable and adds IT knowledge beyond the strict CISA framework.”Lionel NoetzlinHead of Internal Audit

Business Continuity Management (BCM) training was engaging, challenging, and eye-opening. The experienced trainer provided practical examples, shared real-world cases and invaluable insights. It was a truly enriching experience that expanded my understanding of BCM. If you want to improve your knowledge and skills in BCM, don’t miss this opportunity. Thanks for delivering a fantastic learning experience. It’s time well spent!Jean-Philippe SchadInformation Security Officer

I would like to express my complete satisfaction regarding ACTAGIS and the CISSP training delivered by their two instructors. Their expertise and passion for the subject greatly enhanced the learning experience. The courses were clear, well-structured, and supported by concrete examples, enabling effective knowledge assimilation. I highly recommend this course to anyone looking to prepare for the CISSP certification.Sivathushn VairavanatharChief Information Security Officer

Contact ACTAGIS for the list of locations

Certification Organisation


The course description is taken from the PECB website

DORA Lead Manager

This training course equips you with the necessary skills to lead and oversee the implementation of digital operational resilience strategies within financial entities to help them ensure compliance with European Union’s Digital Operational Resilience Act (DORA).

As DORA will come into force on January 17, 2025, there’s never been a more crucial time to grasp its implications and requirements thoroughly. Attending the PECB Certified DORA Lead Manager training course offers a unique opportunity to engage with industry experts and peers, fostering valuable discussions and insights into best practices for digital operational resilience. Through interactive sessions and practical exercises, you will gain real-world perspectives on implementing effective strategies to mitigate ICT risks and enhance digital operational resilience in financial institutions. 

This training course is intended for:

  • Financial institutions executives and decision-makers
  • Compliance officers and risk managers
  • IT professionals
  • Legal and regulatory affairs personnel
  • Consultants and advisors specializing in financial regulation and cybersecurity

After completing this training course, you will be able to:

  1. Understand the regulatory landscape and compliance requirements outlined in DORA, focusing on key pillars such as ICT risk management, ICT-related incident management and reporting, digital operational resilience testing, and ICT third-party risk management
  2. Implement effective strategies and measures to enhance digital operational resilience and mitigate ICT risks within financial institutions, aligning with DORA requirements and industry best practices
  3. Identify, analyze, evaluate, and treat ICT risks relevant to the financial entities
  4. Develop and maintain robust ICT risk management frameworks, incident response plans, business continuity and disaster recovery plans
  5. Foster collaboration and communication with key stakeholders to ensure successful implementation and ongoing compliance with DORA
  6. Utilize industry-standard tools and methodologies for monitoring, assessing, and managing ICT risks and vulnerabilities, enhancing the overall security posture of financial institutions

Day 1: Introduction to the concepts and requirements of DORA

Day 2: ICT-related risk and incident management

Day 3: ICT third-party risk management and information sharing

Day 4: Review and continual improvement

Day 5: Certification exam

The main requirement for participating in this training course is having a fundamental understanding of information security and cybersecurity concepts, and familiarity with ICT risk management principles.

  • The training course incorporates interactive elements, such as essay-type exercises and multiple-choice quizzes, some of which are scenario-based.
  • Participants are strongly encouraged to communicate and engage in discussions.
  • The quizzes are designed in a manner that closely resembles the format of the certification exam.

The “PECB Certified DORA Lead Manager” exam meets the PECB Examination and Certification Program (ECP) requirements, and it covers the following competency domains:

Domain 1: Fundamental concepts of ICT risk management and digital operational resilience

Domain 2: Preparing and planning for DORA project implementation

Domain 3: ICT risk and ICT-related incident management

Domain 4: Digital operational resilience testing and ICT third-party risk management

Domain 5: Review and continual improvement

For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the  Examination Rules and Policies.

  • Certification and examination fees are included in the price of the training course
  • Participants will receive the training course material containing over 450 pages of explanatory information, examples, best practices, exercises, and quizzes.
  • An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course.
  • If candidates fail the exam, they can retake it within 12 months following the initial attempt for free.

* This course is also available in a self-study format. To learn more, contact us using the contact form below.

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Current Month

Upcoming courses

12nov(nov 12)09:0013(nov 13)16:30DORA Lead ManagerONLINE - Live Interactive Training - Instructor-Led (English)

The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.

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Exam pass rate

You will be well prepared for the exam. Counting all our students, almost 100% have been successful.

Up To Date

All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.

The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.

You will be well prepared for the exam. Counting all our students, almost 100% have been successful.

All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.

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