PECB Certified Lead Crisis Manager
Crisis management
Training Courses and Certification Exam
We also deliver all our courses online through live interactive video sessions. Discover our Certifying Training Options.
We have advised more than 400 companies and trained over 1500 professionals. Will you be next?
TrainEverywhere®
Next courses (more below)
Crisis Management – Training Course
Imagine your organization goes through an event that causes irreparable damage and you discover that the situation could have been avoided or addressed better. Many times, organizations may prevent a crisis by managing small situations and incidents in a timely manner. They can also mitigate the effects of a crisis, even if its occurrence could not be stopped. This can be done by implementing processes and procedures for preventing, preparing for, and responding to a crisis, which constitutes crisis management.

Official ISO (PECB & IAS) Worldwide Certification
ACTAGIS, as the official partner and trainer of PECB for Switzerland and Europe, proposes learning and preparation classes for PECB Certified Lead Crisis Manager certifications.

We guarantee your exam success
Nearly 100% success rate!
We will support you until you pass the exam of the course in which you enroll (some conditions apply).

Swiss Quality around the world
Our attention to detail, staying up to date, all reflect our commitment to quality. Our trainers bring real-life project experience in implementing frameworks and programs in large organizations.

Free consulting session included
Most of our training programs include a supplementary free online consulting session to help you implement your project in your organisation.

Competitive pricing
To ensure that our courses are available to all sizes of companies, we practice competitive pricing.

TrainEverywhere®
Our courses are delivered in a classroom setting or live online with an instructor (sometimes hybrid). Specific courses are also available in a self-study format.
The course description is taken from the PECB website
What our clients are saying

Contact ACTAGIS for the list of locations
Certification Organisation

The course description is taken from the PECB website
PECB Lead Crisis Manager
This training course helps participants develop their competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability.
- Summary
- Who should attend?
- Learning objectives
- Course Agenda
- Prerequisites
- Educational approach
- Examination and Certification
- General Information
The PECB Lead Crisis Manager training course helps participants develop their competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability based on the guidelines of ISO 22361 and other best practices. It also provides information regarding the fundamental concepts and principles of crisis management and the effective establishment and implementation of a crisis management framework.
In addition to the explanation of the theoretical concepts related to crisis management, the training course provides practical examples and scenario-based quizzes that will help you reinforce your knowledge and prepare you for real-life scenarios concerning crisis management.
The Lead Crisis Manager training course is intended for:
- Individuals responsible for the delivery of a crisis management capability in an organization
- Individuals responsible for implementing a plan and structure for crisis management within the organization
- Crisis leader(s)
- Members of crisis management teams
- Individuals seeking to thoroughly understand crisis management
- Individuals aiming to start or advance their careers in crisis management
- Consultants, advisors, and professionals wishing to obtain in-depth knowledge of ISO 22361 guidelines on crisis management
By the end of this training course, participants will be able to:
- Explain the fundamental concepts of and principles for crisis management based on ISO 22361
- Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence
- Anticipate, assess, prevent, and prepare for crises
- Respond to, recover, and learn from crises in order to improve an organization’s crisis management capability
Introduction to ISO 22361 and crisis management
Crisis management framework
Crisis prevention and preparedness
Crisis response and recovery
Certification exam
Participants who want to attend this training course should have a fundamental understanding of crisis management concepts, framework, and process.
This training course is learner-centered and contains:
- Theoretical and practical examples and best practices related to crisis management
- Quizzes with stand-alone questions (at the end of each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam
- Interaction between the trainers and participants by means of questions and discussions
The “PECB Certified Lead Crisis Manager” exam meets all the requirements of the PECB Examination and Certification Program (ECP). It covers the following competency domains:
Domain 1: Fundamental concepts and principles of crisis management
Domain 2: Establishing the crisis management framework
Domain 3: Crisis management prevention and preparedness
Domain 4: Crisis management response and recovery
For specific information about exam type, languages available, and other details, please visit the List of PECB Exams and the Examination Rules and Policies.
- Certification and examination fees are included in the price of the training course.
- Participants will be provided with training course materials containing over 400 pages of information, practical examples, and quizzes.
- An attestation of course completion worth 31 CPD (Continuing Professional Development) credits will be issued to participants who have attended the training course.
- Participants who have completed the training course but failed the exam are eligible to retake the exam once for free within a 12-month period from the initial exam date.
* This course is also available in a self-study format. To learn more, contact us using the contact form below.
Days
Courses highlighted in green are rapidly filling up.
Don't miss out.

The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.
%
Exam pass rate
You will be well prepared for the exam. Counting all our students, almost 100% have been successful.

All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.
The training is a combination of directly applicable theory, hands-on exercises, feedback from experience and class interaction.
You will be well prepared for the exam. Counting all our students, almost 100% have been successful.
All our courses are up to date. They have been adapted to the latest changes of the different exams. We are in constant contact with each certification organisation.
Interested? Ask us more!
